About Us



Who We Are
Empowering Your Path to Wellness
Recovery isn’t a one-size-fits-all journey; it’s a deeply personal experience shaped by unique challenges and aspirations. At Pioneer Behavioral Health, we recognize the hurdles faced in today’s mental health and addiction landscape, where stigma and access to care can be significant barriers. Our mission is to break these barriers by offering compassionate, evidence-based treatment tailored to individual needs. With a dedicated team of skilled professionals, we provide innovative solutions that empower clients to reclaim their lives and build healthier futures.
Our team of experienced clinicians, therapists, and support staff work together to provide compassionate, evidence-based care, helping individuals and families achieve lasting mental wellness and recovery.
TEAM
Meet the Visionaries Behind Your Care

Executive Director
Jared is a co-founder of Pioneer and serves as Executive Director. He is a licensed alcohol and drug counselor and brings 8 years of addictions and mental health counseling experience to the Pioneer team, having worked across all levels of care — outpatient, intensive outpatient and residential inpatient. Jared’s passion is connecting with clients who have become isolated because of their disease and helping them rediscover their purpose, meaning, and the connections in their lives. As a person in long term recovery he leverages his lived experience to benefit others. Jared works tirelessly to empower clients to move beyond their struggles to reconnect with themselves and family and to discover that they are worthy of recovery—their struggle does not define them. Jared is honored to work with the clinical team at Pioneer, all of whom are committed to supporting clients on their recovery journey.
“You can’t go back and change the beginning but you can start where you are and change the ending.” -C.S Lewis

Clinical Supervisor
Chris has been in practice for over 20 years. He earned his bachelors in psychology from western new england university and graduated with his masters in education with a focus on mental health counseling from Springfield College. He is licensed in Massachusetts and Connecticut as a mental health counselor and is licensed as a social worker. He has studied extensively in the field of addiction and mental health and has worked with many local organizations over his career. Chris has experience helping both adolescents and adults through the process of recovery and has extensive knowledge about treatment options.
“It’s never too late to change and grow into the person you were meant to be”

Primary Therapist
Stephanie has been in long-term recovery from substance use disorder (SUD) since Oct 2013, a journey that profoundly shaped her passion for helping others reclaim their lives. With over a decade of experience in the field, Stephanie has dedicated her career to guiding individuals through the recovery process, empowering them to heal, rebuild and find purpose after the devastating effects of addiction. She finds immense fulfillment in witnessing the resilience and transformation of those she serves, viewing her work as a truly meaningful and rewarding calling. Over the years, Stephanie has gained diverse experience in counseling and leadership roles across multiple treatment settings, including CSS, TSS, residential programs, and medication-assisted treatment programs. Her extensive background has equipped her with a deep understanding of addiction, mental health, and trauma as well as the tools necessary to support clients in their unique recovery journeys. She is honored to work alongside a team of compassionate professionals, each dedicated to helping our clients rediscover their worth, reconnect with their families, and realize that recovery is possible.
“The strength it takes to rebuild your life after addiction and mental health challenges is extraordinary. I am privileged to walk alongside others as they discover their own resilience, process trauma and create a new, meaningful future.”

Lead Case Manager
Kaiti Los is deeply committed to assisting those affected by substance use disorders (SUD) and mental health issues. With personal experiences of substance abuse disorder and chronic depression, and having witnessed its impact on close family members, Kaiti dedicated herself to the path of recovery. This journey included various treatment settings, especially following the tragic loss of her father to the disease. Despite being labeled a chronic relapser, Kaiti maintained hope and has achieved long-term recovery since July 2021. Kaiti incorporates yoga, meditation, and other evidence-based practices into her daily routine to support her ongoing recovery. With two years of professional experience in the field and 15 years of personal recovery experience, Kaiti leverages her sensitivity and openness about her journey to help others overcome the isolation that often accompanies substance abuse disorder and depression.
She lives by the words of Johann Hari: “The opposite of addiction is connection.”

OUR MISSION
A Promise of Personalized Care
At Pioneer, we champion a recovery journey that is uniquely yours. Every client is met with compassion and understanding, and we develop individualized treatment plans designed to align with your personal goals and challenges. This tailored approach not only enhances your recovery experience but also equips you with the essential tools for long-term success.
Our dedicated team is here to support you at every turn, focusing on holistic healing that addresses the root causes of addiction and mental health struggles. Together, we’ll build a brighter, healthier future free from the constraints of substance use and emotional challenges.
01.
Expert Guidance
With Master's-level clinicians on board, expect comprehensive support tailored to your unique recovery journey.
02.
Tailored Treatment Plans
Every client receives individualized treatment crafted to meet specific recovery needs and personal aspirations.
03.
Holistic Approach
Beyond standard therapy, we emphasize life-enhancing services, including nutritional and employment counseling, to nurture overall well-being.
04.
Flexible Scheduling
A variety of program schedules are available, ensuring that treatment fits seamlessly into your life.
05.
Family Involvement
Our family support program fosters involvement from loved ones, creating a strong support network for your recovery.
06.
Peer Support
Engage in peer-to-peer counseling, receiving unwavering support from individuals who understand your journey firsthand.

Meet the Team
Get to Know the Passionate Experts Behind Your Recovery
Your Questions, Answered
Frequently Asked Questions
At Pioneer, we treat a variety of substance use disorders, including alcohol, drug, and prescription medication addiction. We offer personalized treatment plans to address the specific needs of each client.
Our Full-Day Treatment Program offers intensive care for individuals who require hands-on support throughout the day. The Half-Day Treatment Program provides structured treatment while allowing clients to begin integrating more independence into their recovery.

What Our Clients Say

Testimonials from Our Community
An absolutely wonderful and caring staff. I cannot say enough amazing things about the resources available and the welcoming environment. Facilitated me in rebuilding my life and gave me a sober foundation to live on.