Terms & Conditions

Terms and Conditions for Pioneer Behavioral Health

Effective Date: 2/20/2025

1. Introduction

Welcome to the Pioneer Behavioral Health website (“Site”) and the Services provided by Pioneer Behavioral Health (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our Site, content, programs, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any portion of these Terms, please do not use our Services.

2. Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. Your continued use of our Services constitutes acceptance of any changes to these Terms.

3. Eligibility
Our Services are intended for individuals who are at least 18 years old or the legal age of majority in your jurisdiction. By using our Services, you represent and warrant that you meet these eligibility requirements and possess the legal capacity to enter into these Terms.

4. Use of Services

• Lawful Use: You agree to use our Services only for lawful purposes and in accordance with all applicable laws and regulations.
• Prohibited Conduct: You agree not to engage in any activity that may interfere with, disrupt, or damage the operation, security, or performance of our Site or Services.
  
  

5. Health and Medical Disclaimer

• Informational Purposes Only: The content provided on our Site and through our Services is for general informational and educational purposes only and is not intended as a substitute for professional medical, mental health, or legal advice.
• No Professional Advice: Always consult with a qualified healthcare, mental health, or legal professional regarding any concerns you may have. Reliance on any information provided by Pioneer Behavioral Health is solely at your own risk.
  
  

6. Intellectual Property Rights

• Ownership: All content, trademarks, logos, and other intellectual property displayed on our Site are the property of Pioneer Behavioral Health or its licensors.
• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our Site and Services for your personal, non-commercial use, subject to these Terms.
• Restrictions: You may not reproduce, modify, distribute, republish, or create derivative works of any content on our Site without our express written consent.
  
  

7. User Responsibilities and Conduct

• Content Submission: Any content you submit (e.g., comments, reviews) must be accurate, lawful, and not infringe on the rights of any third party. You agree not to post content that is defamatory, abusive, or otherwise objectionable.
• Accuracy: You are solely responsible for the accuracy of any information you provide when using our Services.
  
  

8. Third-Party Links and Content
Our Site may include links to third-party websites or resources for your convenience. These links are provided solely as a reference and do not imply any endorsement by Pioneer Behavioral Health. We are not responsible for the content, privacy policies, or practices of any third-party websites. Your use of any linked website is subject to its own terms and conditions.

9. Limitation of Liability
To the fullest extent permitted by law, Pioneer Behavioral Health, its directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our Site or Services, even if we have been advised of the possibility of such damages.

10. Indemnification
You agree to indemnify, defend, and hold harmless Pioneer Behavioral Health and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of our Site or Services, or your violation of these Terms.

11. Termination
We reserve the right to suspend or terminate your access to our Site and Services at any time, with or without notice, for any reason, including if you breach these Terms. Upon termination, your right to use our Site and Services will immediately cease.

12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Pioneer Behavioral Health operates, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts located in that jurisdiction.

13. Changes to These Terms
Pioneer Behavioral Health reserves the right to modify or update these Terms at any time, with or without prior notice. Updated Terms will be posted on this page and become effective immediately upon posting. Your continued use of our Site or Services after such changes constitutes your acceptance of the updated Terms.

14. Entire Agreement
These Terms, together with any additional policies referenced herein, constitute the entire agreement between you and Pioneer Behavioral Health regarding your use of our Site and Services, and supersede all prior agreements or understandings.

15. Contact Information
If you have any questions, concerns, or requests regarding these Terms, please contact us at:

• Email: info@pioneerbh.com
• Address: 175 Dwight Road, Longmeadow, MA 01106