Outpatient Addiction Treatment in Western Massachusetts

 
 
 
 
  Excellent rating  
 Based on 209 reviews 
 
 
  
  
 
 
 
 
 
 
  
An amazing program!
  
 
  
 
 
 ItsAhTavia 
 
1 days ago
 
 
 
 
 
 
  
Definitely very comfortable and welcoming place. has snacks and food at lunch to give. Even if you’re having a rough day like I am always having. They lift you up in a second of laughter.
  
 
  
 
 
 lexi robidoux 
 
6 days ago
 
 
 
 
 
 
  
Great experience. Clean comfortable place and maybe I was just a little lucky but I met all good people. The councilors were all excellent, friendly and supportive.
  
 
  
 
 
 Justin Hogan 
 
6 days ago
 
 
 
 
 
 
  
I am truly so grateful for this program and all the amazing people I have met on this journey. I am learning so much about myself in ways I never imagined. Is it hard? Absolutely. Is it painful? Absolutely. Is it worth it? Also, absolutely. You’re worth it. And they’ll be so glad you’re there.
  
 
  
 
 
 Rachael Kravarik 
 
7 days ago
 
 
 
 
 
 
  
No superlatives can do Pioneer justice.  I can offer my personal reflection letter and hope that you can feel the effect.
You are looking at Pioneer because overwhelm, grief, trauma, pain or substance have taken up too much space in your life.  Maybe you feel you can’t breathe, harness emotion or see a path forward.  Pioneer will welcome you unconditionally.  You will be held, included, appreciated, applauded.  You will be accepted without judgment no matter your situation or circumstance.  You will be valued.  Shown that you are worthy at a time in your life when it might feel foreign or impossible.  This supportive and loving environment will help you learn, discover, unlock, unblock a reality that YOU are capable of immeasurable transformation.  The ability already exists inside of you.
I walked into Pioneer wobbly, trembling, desperate and exhausted.  Without an identity.  They caught me.  They will catch you.  They propped me up.  They will prop you up.  You are already aware that help is needed.  Take the step to reach out to Pioneer staff.  You possess the courage.  They are ready for you.
  
 
  
 
 
 Alexander Lonczak 
 
7 days ago
 
 
 
 
 
 
  
I have been involved with evening programs for the past few weeks.  The staff are very knowledgeable and attentive.  I have learned a few coping skills and ways to manage my anxiety.  It has been helpful through this process.
  
 
  
 
 
 Thomas Butler 
 
8 days ago
 
 
 
 
 
 
  
Pioneer Behavioral Health is 5+ stars as it pertains to your recovery journey. Would rate a 10 if I could! I was at a breaking point in my life. Having never pursued a program such as pioneer and needing much healing and help, Pioneer scooped me up from my first outreach and has held me ever since in an amazing, non-judgmental, supportive, seamless fashion. The staff are professional, personable, experienced, committed, reliable and understanding. The staff truly CARE about you and fostering a safe positive process that sets you up for individual progress and success in your recovery. Their facility space is warm, inviting and comfortable. I honestly have Pioneer to thank for saving my life and for providing the platform for me to reclaim my life. If you’re ready in your bones for your recovery journey to begin, look no further and pursue Pioneer Behavioral Health!
  
 
  
 
 
 Stephanie 
 
9 days ago
 
 
 
 
 
 
  
Liz was fantastic at helping our family member get into treatment and made our experience the best it could be!
  
 
  
 
 
 Pat Dupuis 
 
15 days ago
 
 
 
 
 
 
  
Liz made us feel so supported during the phone intake. She was kind, understanding, and easy to talk to. We’re grateful for the compassion she showed us.
  
 
  
 
 
 Jeremy Forcier 
 
15 days ago
 
 
 
 
 
 
  
While I haven't officially begun my treatment journey, I want to recognize Erlene for being so helpful, caring, and most importantly available. I was on the verge of a mental breakdown, and she helped me set up my intake with ease. She's incredibly easy to speak with, and turned around a very difficult phone call to make.

I also want to recognize Keith for being kind and welcoming, and Dante for being so friendly and understanding. I was terrified when I entered the building, and they not only saw my trepidation but helped me find calm. I can tell the whole staff truly cares, and wants to find the best in everyone who walks through those doors.

Finally, to my man Dustin, whom I met today and whose review I see - thank you for saying hello and welcoming me. You got this!
  
 
  
 
 
 Jack Gill 
 
16 days ago